Browsed by
Month: January 2014

Can’t update Internet Explorer v6 to v8 in XP SP3

Can’t update Internet Explorer v6 to v8 in XP SP3

Today we had a curious tech support call from a customer. As Microsoft will soon be discontinuing all support for the XP OS (Operating System) from April 8th, 2014, they wanted to upgrade the Internet Explorer browser version 6 to version 8 which is the most secure. Unfortunately, every time they tried to install v8, they received an error that the installation had failed and that they would have to manually download an update called KB932823. When they tried to…

Read More Read More

PC Game gives increase the resolution error

PC Game gives increase the resolution error

We just returned from a service call where a customer was unable to play a Brain Training game on their Windows 7 computer. When the game was launched, it kept giving an error that the resolution of the monitor was set too low and must be increased. After checking that the resolution of the monitor was at a nominal setting and therefore should not have posed a problem to the game, we noticed that the customer had enabled the Windows…

Read More Read More

wpChatIcon