January, 2014 | Comp-U-Train computer training

Can’t update Internet Explorer v6 to v8 in XP SP3

by Jackie & AndyBlog 31st January 201413th July 2015Comments are Disabled

Today we had a curious tech support call from a customer. As Microsoft will soon be discontinuing all support for the XP OS (Operating System) from April 8th, 2014, they wanted to upgrade the Internet Explorer browser version 6 to version 8 which is the most secure. Unfortunately, every time they tried to install v8, …

PC Game gives increase the resolution error

by Jackie & AndyBlog 13th January 201413th July 2015Comments are Disabled

We just returned from a service call where a customer was unable to play a Brain Training game on their Windows 7 computer. When the game was launched, it kept giving an error that the resolution of the monitor was set too low and must be increased. After checking that the resolution of the monitor …