If something is amiss on your computer, make sure that you RESTART it and not do a SHUTDOWN and start up. The reason is when you restart, it shuts down your computer first. If you shutdown it puts your recent opened programmes in memory so that it boots up faster. You will notice that if …
Don’t fall for scams like these!Either do the three finger salute (ctrl+alt+del) to get to the shut down icon, or hold in power button for up to 10 seconds to shut down your computer.The scammers disable the back and close buttons in your browser and will you tell that they have locked your computer.
If you want to copy something to a USB flash drive and then delete said file/folder from your computer, first safely eject the USB drive from your computer BEFORE deleting the file on your computer.Otherwise, Windows Explorer will show a “still in use” error when you try to eject the USB drive. You will then …
We recently attended a customer call whose Dell W10 laptop can’t see their Huawei Wi-Fi router listed under the Wi-Fi networks Other devices can see and join the router. Tried disabling and re-enabling the Wi-Fi adapter but there was no change Looked at the Wi-Fi network app on my Smartphone and I could see the …
If you find that you have to press the ” quotation key on your keyboard twice for the ” to appear, it means that you have accidentally set your keyboard for US International rather than US. You need to go into your language settings and firstly add the US keyboard and then you can delete …
This morning we lost the Internet connection on our Windows 10 v1909 computers using a LAN cable connection. So I bust out my handy dandy USB Wi-Fi dongles in order to connect to my phone’s tethering. Previously once I had joined the tethering’s Wi-Fi signal, I got Internet service straight away. However despite it showing …
I recently added some contacts on my Android phone and was surprised to see that they didn’t automatically appear in the contacts on my Android Tablet. I went into the “Accounts” settings on my phone under the “User and backup” option and sure enough under the Google option, the box to sync the contacts was …
I recently downloaded a music compilation CD containing 100 lovely songs.When imported into my Windows 10 Groove Music application, instead of a single album with all of the songs contained, I was presented with one hundred songs separately!A quick look at one of the song’s Metadata information, showed that each song had the singer listed …
Read more “Groove Music shows each song of compilation as separate song”
We recently attended a trouble call where a customer could not send or receive her Google Gmail on her Tablet.She stated that this situation had existed for over a year!Her laptop needed to go in for repair and desperately needed to be able to use her Tablet to work with her email. First step was …
I recently attempted to clone a customer’s HDD to a new SSD. For many years, I have used the excellent Acronis set of apps to do the cloning. I also use the Back up and Recovery tools. These tools are on the RMB “Rescue Media Builder” that you must manually create using your Acronis True …
