We attended a customer’s home where they were using the amazing Google Home to control their in different rooms. In each room they had a Google Home speaker.In one room if the customer asked Google Home to turn off the lights say in the living room, Google would respond with “Turning off Living Room lights”. …
We were called to a customer’s home that had problems printing from her laptop to her Printer.On closer inspection, I saw that the Wi-Fi network that the laptop was connected to, was set as Public even though she was on her home network.I changed the network to Private and the printer started printing again.However on …
Read more “Avast anti-virus changes home network from Private to Public”
We attended a customer that was having a problem cloning his old HDD (Hard Disk Drive) to a new SSD (Solid State Drive). The programme that he was using to do the Cloning was the excellent Acronis application. The Acronis tools were installed on a USB stick, which the customer used to boot the computer. …
Read more “Acronis True Image Cloning tool cannot see new installed SSD”
We attended a trouble call where a customer could not uninstall the McAfee Security Scan Plus software from their laptop.Unfortunately this software is bundled with the free Adobe Acrobat Reader programme. Unless you untick the box to not install this McAfee Security Scan Plus programme, then it gets a free ride into your computer. What …
