Adding Beneficiarys as Online banking payees
We had a customer that reported that they were not able to make online payments to a certain payee using their Internet Online banking service. The payee also used the same bank as our customer. Upon visiting the customer’s home, we discovered that the payee had mistakenly given our customer their ATM card number and not their bank account number. What was confusing was that our customer had been able to make payments to this payee for a few years successfully with…
