Posted by Jackie & Andy on May 16, 2020 in Blog | Comments Off on Have to press ” key twice to appear
Posted by Jackie & Andy on Apr 21, 2020 in Blog | Comments Off on No Internet using tethering and Wi-Fi dongle
No Internet using tethering and Wi-Fi do...
This morning we lost the Internet connection on our Windows 10 v1909 computers using a LAN cable connection. So I bust out my handy dandy USB Wi-Fi dongles in order to connect to my phone’s tethering. Previously once I had joined the tethering’s Wi-Fi signal, I got Internet service straight away. However despite it showing that I was connected to the Wi-Fi, I couldn’t get any Internet connection. I tried rebooting my confuser and also the dongle but still no Internet. I whipped out my tablet and used It to test the tethering and it got Internet with no problem. The...
Free Webinar training!
I am excited to invite you all to join me in my free Webinar. Please follow the link and enjoy this amazing opportunity.https://www.womanofstature.co.za/webinar-cloud-computing-for-today-jacqueline-thomas/
Posted by Jackie & Andy on Feb 27, 2020 in Blog | Comments Off on Contacts not syncing to my Android Tablet
Contacts not syncing to my Android Table...
I recently added some contacts on my Android phone and was surprised to see that they didn’t automatically appear in the contacts on my Android Tablet.I went into the “Accounts” settings on my phone under the “User and backup” option and sure enough under the Google option, the box to sync the contacts was unticked.After ticking the box, my phone starting syncing my contacts with my Google account in the Cloud and the new contacts quickly appeared in my Tablet’s contacts.
Posted by Jackie & Andy on Feb 16, 2020 in Blog | Comments Off on Groove Music shows each song of compilation as separate song
Groove Music shows each song of compilat...
I recently downloaded a music compilation CD containing 100 lovely songs.When imported into my Windows 10 Groove Music application, instead of a single album with all of the songs contained, I was presented with one hundred songs separately!A quick look at one of the song’s Metadata information, showed that each song had the singer listed as the Album Artist, instead of Various Artists.By going into the CD’s folder and selecting all of 100 songs at once, I could change the Album Artist information simultaneously to “Various Artists.”After doing...
SSL (Accept all certificates)
We recently attended a trouble call where a customer could not send or receive her Google Gmail on her Tablet.She stated that this situation had existed for over a year!Her laptop needed to go in for repair and desperately needed to be able to use her Tablet to work with her email.First step was to confirm the Google email configuration settings on her Tablet. It had been set for IMAP email service and all of the settings looked correct. However when I pressed the send/receive circular icon on her Tablet, I immediately saw an error message appearing, saying that the email...
Acronis USB RMB apps crashing
I recently attempted to clone a customer’s HDD to a new SSD. For many years, I have used the excellent Acronis set of apps to do the cloning. I also use the Back up and Recovery tools. These tools are on the RMB “Rescue Media Builder” that you must manually create using your Acronis True Image programme which I highly recommend purchasing.I have created a USB key with the apps installed as it is much easier to clone a drive when Windows is not booted up. I am using Acronis True Image 2018. For some reason my faithful USB Acronis key, would stop...
Posted by Jackie & Andy on Dec 11, 2019 in Blog | Comments Off on Microsoft Office 365 SMTP incompatibilty
Microsoft Office 365 SMTP incompatibilty
I recently installed Office 365 and could not get the email account setup properly in the Outlook app. I kept getting a SMTP error. I verified that the email password was correct by successfully logging into the webmail portal. I discovered that I could get the account set up successfully by typing “Control Panel” in the search box at the bottom left of your screen and then click on the Mail icon. Select User accounts in Control panel and you’ll see the mail icon. Now add your email account using this method, making sure not to use encryption for the...Comp-U-Train is the South African ICT business of Jackie and Andy Thomas. Jackie is a Microsoft Certified Trainer and has been in the computer industry since 2003. Andy has been a Microsoft Certified Desktop Support Technican since 2007 and together they offer a one-stop shop! Jackie has clients that have included many satisfied individuals who (genuinely!) range in age from 3-93. Jackie believes that it is never too early or too late to learn when there is so much to learn. Our purpose is to offer private and customised training for the suite of Microsoft products to SMEs and small groups. In this way guiding them along the journey. I believe that in this world of technology, we all need a patient and understanding person to guide us on the journey. For more information about our training, please contact us at 078 017 6045
