Technical Support

Package NameHome User ratePrivate Business User without IT department ratePensioner rate
Diagnosis and troubleshootingR300R400R200
Malware Removal per computerR1,600R2,100R1,300
Website MaintenanceR550/hourR850/hourR450/hour
Technical SupportR600 per hourNAR500 per hour
Windows 10 and 11 update Service charge (per device)R1000R1500R800
Upgrade to Windows 11 Price does not include Windows 11 Operating System software.R1500R2000R1300
Information Transfer to new laptop or computer

  1. A call-out fee of R300 applies per visit.
  2. The Call-out fee will be waived if the computer is brought to Comp-U-Train’s premises.
  3. An assessment fee for R300 applies to look at the equipment. If the job quotation is approved, then the R300 will be applied towards the final bill.