Computer not booting up with Western Digital “My Book” USB HDD plugged in
Today we received a call from a customer complaining that when they had their new Western Digital “My Book” USB back-up drive plugged into their Windows 10 computer, it failed to boot up. Straight away, I thought that the boot-up setting in the computer’s BIOS had been set to boot from a USB HDD (Hard Disk Drive) rather than the internal HDD. Normally though, you would receive an error message on the screen that an Operating System could not be…