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Category: Windows 10

Updating Windows 10 on a notebook with small storage drive

Updating Windows 10 on a notebook with small storage drive

In a previous blog post, I detailed how to upgrade to Windows 10 from a previous OS (Operating System) on a notebook with a small storage drive. This procedure required the use of an external USB drive of at least 16GB. In a new development, I was given another notebook that needed a Windows 10 update; rather than being upgraded to Windows 10. I discovered that following my previous blog did not work, because the update still needed to utilise…

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Windows 10 update failure

Windows 10 update failure

This morning, I received a panic call from a customer that had overnight, attempted to upgrade their laptop to the latest version of Windows 10. They told me that after they awoke, they discovered that their laptop was only showing a spinning circle at the bottom of the screen. First thing in this situation is not to panic! Windows 10 is incredibly self-healing and many times can fix things when given half a chance. By this I mean not to…

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Upgrading a Windows 10 notebook with low storage space

Upgrading a Windows 10 notebook with low storage space

I recently attended an interesting trouble call, about an upgrade problem of Windows 10. The customer had a Lenovo notebook with only a 32GB hard drive installed. This in itself, is not problem. However, after having the Windows 10 OS and a few other programmes installed, the hard drive has only 5GB of space left! The Windows 10 upgrade needed at least 16GB of hard drive space for the 32bit installation and 20GB for the 64bit installation. This space is…

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HP laptop restarting loop after Windows 10 upgrade

HP laptop restarting loop after Windows 10 upgrade

This morning I got a call from a customer who had tried to do an overnight online in-place upgrade from Windows 64bit OEM 7 Pro to Windows 10. They have a HP laptop i7/8GB RAM and when they checked their “confuser” this morning they discovered that it was stuck in a worrying restart loop! First thing that I tried, was to force a shutdown and then take out the battery. Then I pressed the power button for a few seconds…

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Laptop fan running at full speed and noisy in Windows 10

Laptop fan running at full speed and noisy in Windows 10

We recently attended a call from a customer with a brand new laptop whose fan was running at full speed and quite noisy. This fan noise can sometimes be attributed to a laptop that is overheating because of excessive dust or “fur balls” inside the unit. However, because this laptop was out of-the-box, we disputed this reason. Other customers have reported to us, that this fan running problem only happened after upgrading to Windows 10. Therefore we have concluded that…

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