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Month: February 2024

Beware of the SMS phishing scam

Beware of the SMS phishing scam

Beware of scams trying to scare you into clicking on a link in a SMS. This is called “phishing” and is sadly quite common. The aim of the scammer is to steal your private credentials such as your username and password. This action is to solely steal your hard earned money. Sadly Banks and Governments seem powerless to stop this or help you try to recover your stolen assets.

Outlook Send/Receive icon missing from Ribbon

Outlook Send/Receive icon missing from Ribbon

We attended a customer’s home to trouble shoot the Send/Receive button missing from one of her Outlook email addresses. Also she noticed that no new emails were appearing in her inbox for a few weeks, despite seeing them in her cell phone email application. Also there were no emails appearing in the inbox of the affected email address. Suspecting that a Folder rule had accidentally been set up to direct the incoming email to the wrong Folder produced no result….

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Printer shows offline

Printer shows offline

We recently attended a printing problem of a customer using a Windows 10 laptop at home. The laptop was connected by Wi-Fi but had repeated trouble printing to their Wi-Fi connected Printer.Sometimes this can happen if the Printer is far away from the Wi-Fi router and the signal at the Printer’s location was very low or being blocked by interference from other equipment in the home.However this was not the case as the printer was only one metre away. Her…

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