June 2013 – Comp-U-Train computer training

Can’t update Adobe Flash Player

Posted on 24th June 2013 by Jackie & Andy

We received a call from a customer that had not been able to update their Adobe Flash player. This player enables the viewing of streaming media videos on websites such as YouTube and Facebook. The customer kept receiving a pop-up Continue reading Can’t update Adobe Flash Player→

ADSL speed slow and no dial tone

Posted on 2nd June 2013 by Jackie & Andy

We stopped by a customer’s home recently who was complaining that their ADSL (Asymmetric Digital Subscriber Line) broadband connection was slow and unreliable. When visiting webpages, they would receive a time-out message. They also complained that they intermittently had no Continue reading ADSL speed slow and no dial tone→