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Month: February 2021

Simultaneously share your screen and your webcam during a facebook live video webinar

Simultaneously share your screen and your webcam during a facebook live video webinar

An irritation with facebook live video broadcasting, is that you cannot share your screen and use your webcamera simultaneously, without using a third party plugin or application. As soon as you press the “Stop Sharing” button, your webinar transmission ends and you will have to start things all over again from scratch!This is a huge inconvenience to your viewers during a webinar, when keeping them engaged is so important. This is because you want to greet your viewers first off…

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Intel i3 vs i5 vs i7 CPU

Intel i3 vs i5 vs i7 CPU

I get asked a lot by our customers about what type of CPU (Central Processing Unit) that I recommend for their new computers.The CPU is the “brain” of the computer and conducts all of the processing activities. An i3 CPU is for the entry level CPU for the basic user. It is an economic choice and is the lowest of the i3 processor family that I recommend. Below the i3 is the “Celeron” processor but I advise my customers to…

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USB shared printer not visible on another networked Windows 10 computer

USB shared printer not visible on another networked Windows 10 computer

We attended a trouble call where the customer had two computers running Windows10.One had an old printer connected to it using a USB cable. She could print with no problem to this older printer.However, she wanted to share this printer to a new computer over her Wi-Fi network and was not able to accomplish it.When we arrived at her SOHO, we checked to make sure that she had shared the printer correctly on the old computer and that “file and…

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How to upgrade Windows 10 with only small available hard disk drive space available

How to upgrade Windows 10 with only small available hard disk drive space available

We received a Notebook from a customer, that was stuck on Windows 10 version 1909. The customer wanted to update it to the latest version of Windows 10 which is 20H2.Unfortunately this Notebook only came with 32GB of hard disk capacity. Just putting Windows 10 and Microsoft Office on the Notebook will quickly use this up.Consequently, the Notebook only had about 3GB of empty space available.The customer didn’t understand the messages from Microsoft about having to free up hard disk…

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Windows 10 installation keeps restarting to language & keyboard choice

Windows 10 installation keeps restarting to language & keyboard choice

We had a customer that was trying to install Windows 10 on their HP laptop.After the installation had copied the files to the hard disk drive from the USB key, the laptop restarted; only to return to the same point of the installation where you choose the language and keyboard choices.The installation would not advance past this point.Normally the Windows 10 installation will restart and carry on with the installation even if installation USB key is plugged in.The laptop was…

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