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Computer can’t see Wi-Fi printer

Computer can’t see Wi-Fi printer

We visited a customer who wanted to use their printer over their home Wi-Fi network. Previously they had connected the printer using a USB connection but had discovered that the printer was Wi-Fi capable. The problem was that they could not get the printer working when connected by Wi-Fi even though they had used the printer’s front display controls to join their Wi-Fi network successfully. The issue is that the computer must be loaded with the correct driver so that it…

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