I recently installed Office 365 and could not get the email account setup properly in the Outlook app. I kept getting a SMTP error. I verified that the email password was correct by successfully logging into the webmail portal. I discovered that I could get the account set up successfully by typing “Control Panel” in the search box at the bottom left of your screen and then click on the Mail icon. Select User accounts in Control panel and you’ll…
Give someone you love a Comp-U-Train gift certificate for Christmas and give them the gift that keeps on giving!
We recently attended a tech call to replace the customer’s Wi-Fi router as the existing one had gotten damaged by a power surge. The customer was not happy about the prospect that lay ahead with rejoining her dozen or so devices to the new router. This new router had a new password and Wi-Fi network name also known as the SSID. I was able to gather some information about her existing router which would help me install the new router…
We recently attended a service call, where a customer had bought a new Android phone and after inserting the old SIM card, discovered that the SMS messages had not transferred over from her old phone. SMS messages are not retained on the SIM card for security reasons. If you use the excellent Samsung “Smart Switch” app (application or programme) to transfer your information from your old to your new phone, then the SMS messages are transferred across. However what happens…
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