Groove Music shows each song of compilation as separate song

I recently downloaded a music compilation CD containing 100 lovely songs.When imported into my Windows 10 Groove Music application, instead of a single album with all of the songs contained, I was presented with one hundred songs separately!A quick look Continue reading Groove Music shows each song of compilation as separate song

360 panorama photo not showing properly on facebook

On our recent trip abroad, I took several 360 panorama photos with my smartphone camera. When I uploaded them to my facebook timeline, the photos were just a thin horizontal strip; rather than an interactive immersive 360 experience. I discovered Continue reading 360 panorama photo not showing properly on facebook

Computer not booting up with Western Digital “My Book” USB HDD plugged in

Today we received a call from a customer complaining that when they had their new Western Digital “My Book” USB back-up drive plugged into their Windows 10 computer, it failed to boot up. Straight away, I thought that the boot-up Continue reading Computer not booting up with Western Digital “My Book” USB HDD plugged in

Transferring Contacts between Android phones

We recently attended a trouble call, where the customer had bought a new Android phone and had correctly joined it to her Google account. She complained that many of her old phone contacts had not populated the contact list on Continue reading Transferring Contacts between Android phones

Microsoft Office Professional Plus 2016 and Office 365 clashing

We recently attended a trouble call, where the customer could not run a new installation of Microsoft Office 365 successfully. She had recently uninstalled an older business version of Office, called “Microsoft Office Professional Plus 2016”, that had been retired Continue reading Microsoft Office Professional Plus 2016 and Office 365 clashing

Synchronising S Planner calendars between Android phones

We were recently called to a customer’s home who operates an events organising business, to solve the problem about why a calendar event that she had created in the “S Planner” calendar on one of her Android phones, was not Continue reading Synchronising S Planner calendars between Android phones

“Task Host id stopping background tasks (Microsoft \ Windows \ Plug and Play \ Device Install Reboot required)”

We received a call from a customer complaining that their laptop wouldn’t reboot/shut down properly. He got the message. “Task Host id stopping background tasks (Microsoft \ Windows \ Plug and Play \ Device Install Reboot required)” He also experienced Continue reading “Task Host id stopping background tasks (Microsoft \ Windows \ Plug and Play \ Device Install Reboot required)”

How to delete a single auto-complete entry in Microsoft Edge

I recently attended a trouble call where the customer was complaining that there were multiple auto-complete username entries in the various web forms using Microsoft Edge. She explained that she wanted to delete these obsolete entries. Previously, she had managed Continue reading How to delete a single auto-complete entry in Microsoft Edge

How to create a URL desktop shortcut using Microsoft Edge

An Internet address is known as a URL (Uniform Resource Locator) and you will be familiar with the ubiquitous “http:\\www.computrain.co.za” format of a URL. The URL is what you type into the address bar at top of your Internet website Continue reading How to create a URL desktop shortcut using Microsoft Edge

Upgrading a Windows 10 notebook with low storage space

I recently attended an interesting trouble call, about an upgrade problem of Windows 10. The customer had a Lenovo notebook with only a 32GB hard drive installed. This in itself, is not problem. However, after having the Windows 10 OS Continue reading Upgrading a Windows 10 notebook with low storage space

How to share a post on facebook when there is no share button

Sometimes on facebook, you will see posts on your timeline which you would like to share. Unfortunately you see that there is no “share” button available that you can click on. This is caused by the writer of the post Continue reading How to share a post on facebook when there is no share button

Multi-task during a PowerPoint presentation

Whilst giving a PowerPoint presentation, have you ever needed to do some research on your computer or the Internet at the same time because you were asked a question but not wanted the delegates to view what you are doing? Continue reading Multi-task during a PowerPoint presentation

One of the files containing the system’s Registry data had to be recovered by use of log or alternate copy. The recovery was successful

  We had a customer call us about her laptop that had been ravaged by a virus. It had left certain important features of her Windows 7 Operating System, such as the “System Restore” function being inoperable. System Restore is a Continue reading One of the files containing the system’s Registry data had to be recovered by use of log or alternate copy. The recovery was successful

Protect your computer with anti-malware software!

Here at Comp-U-Train, we can’t stress the importance of installing anti-malware software on your PC. The term “Malware” is a portmanteau of “Malicious Software” and includes virus’; Trojans and keyloggers. The latest type of malware to attack is called “Ransomware” and Continue reading Protect your computer with anti-malware software!