We received an urgent call from a client who had been sent an image from a friend but they were not able to view the photograph. The customer told us that the image file was a white icon with a name and when they double clicked it an error message appeared asking what programme should …
I have often been asked the question “what is a computer driver”? Computer hardware companies sell physical hardware for your computer which needs to be talked to by your computer’s OS (Operating System). The computer OS could be Windows XP; Vista or Windows 7. Together with your new hardware, the company will release a piece of …
We just had a customer who was missing programs from add/remove programs. The customer had wanted to remove a particular anti-virus programme but couldn’t find the programme listed under the “Add or Remove programmes” tool in Control Panel. For some reason the entry had been removed. There was also no uninstaller for the Programme listed under the …
“Backup, backup, backup!” is a mantra that I preach often as now, more often than not, precious computer files such as photographs; documents; videos or songs are stored on a computer hard drive and not periodically “backed up”. Because of digital photography, we have all gotten lazy and rely on our computers to store these valuable milestones, …
Have you ever wondered why turning on your computer has coined the phrase “Boot Up” or what does boot up your computer mean? The explanation goes back to the days when folks wore boots as their normal foot attire and people remarked to “pull yourself up by your bootstraps.” Bootstraps were the loops at the back of …
Sadly, some Malware cannot be removed conventionally by anti-malware aka anti-virus software. Luckily, Microsoft has come to the rescue by allowing you to create a boot up CD disc that will remove this malware. This CD has its own anti-Malware operating system included and will allow you to fix any problems before they have had a chance …
My husband and I decided to buy a new LED backlit television for Christmas to replace our aging CRT TV. Unfortunately the sound quality of our new 32″ panel was poor in comparison to our old TV. In order to try to improve the sound quality, we did research on the new “Soundbars” that have …
Recently, we had a client who complained that when he typed a friend’s name into the “To” field of a new email, he saw entries for his friend’s old email address appear as well as the current correct email address. Even though he had deleted the obsolete address information from the contact list the deleted …
Read more “Deleting Vista’s Windows Mail “Autofill” entries”
Which terminology is correct: Hard “Disk” Drive (HDD) or Hard “Disc” Drive? Is it a compact “disk” or “disc”? The answer is that if light is used to read the data, then the correct word is “disc” as in Compact Disc or Digital Versatile/Video Disc (DVD). Your hard disk doesn’t use light to read the …
In the last few days, we have received two emails at Comp-U-Train purporting to be from ABSA bank. This email rang our alarm bells immediately as firstly we don’t bank with ABSA and secondly we recognised it as a typical “Phishing” email This email is a typical Phishing hoax and is a way to try to …
